3. Terms and Definitions

• The terms “organization” and/or "Company" as used in this quality system refer to Kreis Tool & Manufacturing Company, Inc.
• “Supplier” and “Vendor” and "subcontractor" are synonymous and refer to an external source used to acquire purchased products and/or services by the organization.
• Throughout the text of this Quality Manual wherever the term “product” occurs, it can also mean “service”.
• The term "Key Characteristic" describes a feature of a material, process or part whose variation has a significant influence on product fit, performance, service life or manufacturability.